Privacy Policy

Christine Loew Diving Caves
Effective Date: June – 30 – 2025

1. Who We Are

Hello! I’m Christine Loew, owner of Christine Loew Diving Caves, based in Playa del Carmen, Mexico. My goal is to offer unforgettable diving adventures — and to treat your personal data with the same care and respect.

This policy explains what information I collect from you, how I use it, and how I protect it.

2. What Information I Collect

When you visit the site or get in touch with me, I may collect:

  • Your name
  • Your email address
  • Your phone number
  • Any other details you choose to share when contacting me

This happens when you:

  • Fill out the contact form
  • Request the price list download
  • Send me a message through the website

3. Why I Collect Your Data

I use your information to:

  • Answer your questions
  • Organize your dive experience
  • Send you my price list if you ask for it
  • Occasionally follow up about your booking or inquiry
  • Provide better service if you decide to dive with me again in the future

I do not send marketing emails or share your info with anyone for advertising.

4. Cookies & Tracking

  • My websites use cookies — small text files stored on your device — to improve your experience.
  • Google Analytics may be used to understand how visitors use my site (e.g. which pages are most popular, how people found me, etc.)
  • No personal data is collected through Google Analytics that directly identifies you
  • You can adjust your browser settings to decline cookies if you prefer.

5. How I Store & Protect Your Data

Your personal data is kept secure. I store it only for as long as needed to communicate with you or complete your reservation.

I may keep your email address and name on file for future follow-up, especially if you’ve contacted me before or completed a dive. This helps me provide more personalized service if you return. You can ask me to delete your information at any time — just send me an email and I’ll take care of it.

In some cases, I may share your information (such as your name, email, or phone number) with a certified freelance instructor who is helping to deliver your dive experience. This only happens when necessary to complete or organize your booking, and I make sure that your data is handled safely and only for the agreed purpose.

I do not sell or share your data with any third parties for marketing or unrelated purposes.

6. Your Rights

If you’re in the European Union, you have the right to:

  • Access the data I have about you
  • Correct any incorrect data
  • Ask me to delete your data
  • Object to how your data is used
  • Request a copy of your data in a portable format

If you’re in Mexico, you have similar rights under the LFPDPPP, known as ARCO rights (Access, Rectification, Cancellation, and Opposition).

You can contact me at any time to exercise these rights.

7. Contact

If you have any questions about this Privacy Policy or your data, just reach out!

christine@divingcaves.de
Playa del Carmen, Quintana Roo, Mexico

8. Updates

This Privacy Policy may be updated from time to time. I’ll post any changes on this page and update the effective date above.